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What is ABOVE about?

Essentially, we are retailing the finest costume jewelry and fashion accessories made with Swarovski crystals.

What is Swarovski?

Swarovski is the world’s leading manufacturer of synthetic crystals or in another words, man-made crystals for more than a decade.

What colours of crystals can I find?

Literally, you can find the entire rainbow spectrum of colours. Swarovski uses the natural crystals or gems to name its colours e.g. Amethyst, Emerald, Ruby, Topaz, etc. It has more than 40 primary colours. Secondary colours contain an additional coating or tinge on the primary colours.

What if I don’t see a colour that I desire?

Don’t worry, do let our friendly sales promoters know and we can customize the colours for any designs you find in our shop.

Do I have to pay more for customization?

No, and infact we would be more than happy to customize the colours for you as we know its hard to stock every colour combination possible in our shop and while customizing your colours, we can find a winning colour combination to use in our new designs.

How do I tell a natural crystal from a synthetic crystal?

Natural crystals do not shine as much as synthetic crystals or rather Swarovski crystals. Also, natural crystals are a lot more expensive than synthetic crystals as the rock or gem is only being found in certain countries. Please note that not all synthetic crystals are made from Swarovski.

How do I tell if it’s a Swarovski crystal and not an imitation crystal?

Like any brands, imitation always exists. Imitation crystals are made with glass or plastics and they do not glitter as much as Swarovski crystals. Nonetheless, imitation crystals are being perfected to look exactly the same as Swarovski crystals. You can always request any merchant who claims to retail Swarovski crystals its original packaging which we would be happy to show you stacks of it.

Will the colour fade from the Swarovski crystals?

Our assurance is that colour or its glitter of the crystal will never fade for as long as the crystal lasts forever. However, if the crystal is exposed to heavy abrasion and its surface becomes rough, then it will loose the glitter.

Does Swarovski crystals enhance our mental health as what natural crystals can do?

It is only a belief that natural crystals can enhance our mental health and there has not been any scientific test to prove it. What we hope to achieve for our fine accessories is to bring about a sense of confidence to our consumers who are wearing them.

What sizes and shapes are available from Swarovski?

The sizes could range from 3mm to as many as 20mm and the shapes are typically round or diamond cut shaped though you can find hearts or cubes too.

Do I get discounts if I often buy from you?

Good news to you being our regular customer. We have installed a brand new membership program just for you, which entitle you to a storewide discount of 10% INCLUDING promotional items. Please enquire from our friendly staff for more information on the membership.

How can I tell what items are new on display?

Just let any of our sales promoter know and they will be happy to share with you our new products. Also, you can check our web site for weekly product updates. You expect new designs every week unless we are not working.

Will the stretchable bracelets break one day?

Usually no, as they undergo stringent quality control test prior to being sold. However, these stretchable bracelets can eventually become loose due to wear and tear. We provide an affordable re-string service which charges at RM3.00 per bracelet.