|www.abovefashion.com - ABOVE FASHION - Shopfront - Customer service|
You can email us at email@example.com and we will respond within 24 hours. Alternatively, you can reach us at +86 13710 795596 from Monday to Sunday except Public Holidays.
Cancellation of Orders
Confirmation of Orders
Exchange and Refunds
Confidentiality of Transactions
For orders dispatched with registered mail, you can visit http://www.hongkongpost.com/eng/index.htm and enter the the consignment note number that we have emailed you.
For orders sent to US, you can visit http://www.usps.com and enter the air way bill number that we have emailed you.
All sales are final and goods sold are non-exchangeable and non-refundable . We will only exchange your order if it has arrived in a bad state. Example, broken, torn or smashed. We'll assist you with a prompt exchange within 5 or more working days from exchanged date (Depending if the item needs to be fixed). If selected items are out of stock or limited in pieces, you can exchange for another item of similar or higher value. You only need to top up the difference. Otherwise we will not exchange your order for any other reasons.
Delivery of any returned/exchanged items to us will have to be absorbed by the customer. We will in turn bear the delivery charges for sending back the new item.
Please send your item to:
How do I place an order online?
Placing an order online is just a simple 4 steps. First, you browse from the various selections i.e. BMW, Mercedes, etc and categories i.e. head lights, tail lights, etc. Next, you select items which are of interest to you and have them placed into your list of favourites where you can compare them at a glance. Third, you add whatever items that you want to purchase into our shopping cart. Finally, you make payment with your credit card via Paypal upon confirming the items in your shopping cart.
You will indicate the country you are from and we will automatically charge the shipping into your bill.
At present, we do not impose any sales tax on your order.
Each tab has further categories i.e. head lights, tail lights, etc of the selection mapped out down the left-hand side.
Upon selecting the category, it will display the pages for navigation. Instead of viewing all items within the category, you can then choose to view unique items only.
You can choose to display 8, 16 or 32 items on each page. You can also sort the display of items by its model, date of introduction and the popularity of the item being viewed.
Also, we have included a gift finder who
will hopefully help you find your item.
Will ABOVE FASHION.com ship to an international address?
Yes, we are able to send orders internationally. However, please note that we are not able to send to a P.O. Box address.
We currently use PayPal to handle our payments which will accept Visa or Mastercard.
With PayPal, the security of your information, transactions, and money is the core of their business and their top priority.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches them, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
For more information on PayPal's security
practices, please visit the PayPal Security Center https://www.paypal.com/row/cgi-bin/webscr?cmd=_security-center
Can you gift wrap my order?
We provide gift wrapping for free for every item purchased. Please indicate while placing your order.
Ordering from our site requires the use of an SSL-compliant browser. We recommend using Netscape 4.0 or later, or Microsoft Internet Explorer 4.0 or later. If you are using earlier versions than the browsers listed here, we can't guarantee that all of our site features will work correctly. Also, your browser preferences must be set to accept cookies.
Our current technology platform requires that your browser be set to
accept cookies to access certain features.
ABOVE FASHION.com is committed to continually improving our visitor's experience with our website. Cookies are currently the only way to effectively identify a unique anonymous visitor and understand how they navigate our website. An anonymous visitor to our site remains anonymous in all cases. We do not attempt to identify visitors if they do not voluntarily register on our website or place an order. Cookies cannot be used to retrieve personal data from your hard drive, install a virus, get your e-mail address, or obtain any information about who you are.
Specifically, ABOVE FASHION.com cookies allow us to:
We will send an acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If the item is unavailable, a message will be sent to the customer for further action.
If selected items are out of stock or limited in pieces, you can exchange for another item of similar or higher value. You only need to top up the difference. Otherwise we will not exchange your order for any other reasons.
Terms & Conditions